For security purposes, do not include your SSN — if you need to provide it, call us at the number below.
Enter at least your First and Last names.
If you need to include a suffix (e.g. "Sr." or "III"), add it after your last name separated by a space and no special characters.
Ex: "Jones Jr"
Enter your BENEFEDS User ID.
The Email Address you provided and the Confirm Email Address you entered do not match. Try again.
Enter an email address where we may be able to contact you.
Re-enter your email for confirmation.
Select the subject that best represents your inquiry. Please be sure to utilize our FAQs.
Federal Employees Dental and Vision Insurance Program
Federal Flexible Spending Account Program
Federal Long Term Care Insurance Program
Enter the description of your need.
BENEFEDS Customer Service is open Monday through Friday from 9 a.m. to 7 p.m. ET. The toll-free number is:
If you are calling from outside the U.S., dial your country's international call prefix, followed by the telephone number below. Do not use this phone number while inside the U.S. — this is not a toll-free call:
(your international prefix) + 1-571-730-5942
If you have to send an item overnight, email us or call BENEFEDS Customer Service at the number above for the mailing information. Otherwise you can mail BENEFEDS at:
P.O. Box 797
Greenland, NH 03840-0797