When & How to Submit a QLE
Each QLE type has different submission time limits, so make sure you're familiar with when you need to submit your particular QLE.
During the Plan Year
To enroll with a QLE — Select "Enroll" from your My BENEFEDS dashboard, then we will ask you for your QLE information during the eligibility section before selecting plans.
To change your plans with a QLE — Log in and select "View Plan Details" from your My BENEFEDS dashboard, then select "Submit QLE".
During Open Season
If it's Open Season but you experience a QLE and want to enroll, change or cancel your current plan year enrollment, you must call BENEFEDS customer service at 1-877-888-FEDS (1-877-888-3337) TTY 1-877-889-5680.